Tour Guide at Eurocar, Kigali, Rwanda Kigali

Tour Guide at Eurocar, Kigali, Rwanda Kigali

Our Employees are responsible for creating the ultimate experience for our guests in Rwanda. We go above and beyond to exceed the expectations in customer service. We create hype and excitement for all Tour Guests. If you have a passion for the community, an outgoing personality, enjoy working in teams and strive to create relationships with the fans, this is the place for you! The Tour Guide reports to the Tour Operations Manager and is based in Rwanda.

Essential Job Functions

  • Welcome each visitor and serve them as they begin the tour

  • Maintain a professional image and pleasant demeanor at all times

  • Be knowledgeable about all parts of the facility that are on the tour route and in the script.

  • Facilitate a group getting through the facility in a safe and effective way

  • Work with fellow team members to keep tour route monitored in an effective manner

  • Learn which tours are available on a day to day basis

  • Communicate with team mates and supervisors via 2-way radio

  • Ensure safety of all visitors and manage each booking efficiently

  • Other duties as assigned

  • Prepare itinearies and make sure all work as per plan

  • Drive the clients on the tours or as per bookings. Knowledge, Skills and Ability The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Excellent customer service & sales experience 

  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization

  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

  • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly

  • Detail Oriented

  • Ability to work independently and/or in a team environment

  • Strong verbal and written communication skills

Required Qualifications:

  • Able to work well within a team environment, offering assistance and support to team members as assigned.

  • Able to communicate effectively; including the ability to receive and deliver detailed instruction.

  • Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

  • Ability to pass a background check

  • Driving license is a must

  • English is a must * Full knowledge of computer softwares like Ms office  


·         Send your resume/cv along with passport size photo and all school and university documents scan on email

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Price Check with seller
Category Management Jobs
Published date 25/05/2017
Views 1803
Country Rwanda

Rohit Nayyar

Location: Kigali, Kigali, Nyarugenge, Rwanda