Capacity Building Officer/Health Systems Strengthening (HSS) At Society for Family Health(SFH), Kigali-Rwanda - CLOSE: 23/07/2021
Posted July 11, 2021 at 01:35 by Tohoza INFO

Capacity Building Officer/Health Systems Strengthening (HSS) At Society for Family Health(SFH), Kigali-Rwanda – CLOSE: 23/07/2021

Capacity Building Officer/Health Systems Strengthening (HSS)

Society for Family Health(SFH)

Society for Family Health (SFH), Rwanda





DATE:  JULY 2021



Society for Family Health (SFH) is a non-profit organization in Rwanda. It is the largest social marketing organization in Rwanda, with five regional offices across the country. Working in partnership within the public and private sectors, and harnessing the power of the markets, SFH provides life-saving products, clinical services and social and behavior change communications (SBCC) that empower the world’s most vulnerable populations to lead healthier lives. SFH’s core values include a belief in markets and market mechanisms to contribute to sustained improvements in the lives of the poor; results and a strong focus on measurement; speed and efficiency with a predisposition to action and an aversion to bureaucracy; decentralization and empowering our staff at the national and district level; and a long-term commitment to the people we serve. SFH implements diverse public health interventions in HIV/AIDS, WASH, reproductive health, malaria, Health Systems strengthening, and maternal and child health including nutrition. SFH’s activities range from product sales and distribution to social and behavior change communication, advocacy, reproductive health research, and community mobilization. SFH’s donor platform is USAID, Global Fund, DOD, CDC, UNICEF, PRIVATE Sector Corporates, and other numerous donors.


SFH Rwanda is currently seeking to recruit a Capacity Building Officer for a multi-donor funded Health Systems Strengthening program implemented by SFH in Rwanda that aims at supporting the Government of Rwanda, through the Ministry of Health, to improve Universal Health Coverage through strengthening the capacity of health posts and ensure quality services delivery at the cell level and to improve entrepreneurship skills for health post operators as well as other health care providers.

This will be achieved by:

  1. Improving access to and utilization of equitable health care services;
  2. Improving the quality of healthcare service delivery;
  3. Improving health system governance, including within the context of Public-Private Community Partnership (PPCP);
  4. Building Capacity of Health care providers, (Health post operators/nurses, Community Health Workers);

The Capacity Building Officer under the guidance and daily supervision of the HSS Specialist will be responsible for providing strategic technical advice and support the implementation of all programme activities. The officer together with his/her supervisor works across a range of programme activities, proactively identifying human resources and capacity development needs and opportunities and facilitating the development of locally owned strategies to improve the effectiveness of human resources and capacity development activities. S/He will assess the needs for knowledge and other capacity development needs as well as the most appropriate methods and approaches to achieve capacity development objectives, build capacities of health care workers for effective delivery of health programs, provide support to the strategic direction of the program, independently manage and make program recommendations as well as support program implementation.

 The officer works internally to develop team capacities; including leading the development and monitoring of individual and team learning plans. Developing strategies and providing support for team members in supported Districts to effectively learn and transfer their skills and knowledge within the programme context.

The officer will also work externally, with local partners from government and civil society organizations, to provide institution building and capacity development advice, support training providers, and maximize programme impact on capacity development in a broad range of sectors.

The main function of the officer is to ensure effective capacity development and training services within the People-centered Development Programme, focusing on fulfillment of quality standards throughout the implementation of the HSS programme.

S/he will be supervised by the HSS Specialist and work closely with all the support departments.

Job Summary / Responsibilities:

1. Lead the development of a functional HRD plan (training needs analysis etc) for supported programme personnel – these include the health care providers, community health workers;
2. Identify relevant capacity development, training and learning needs, methodologies, and opportunities for supported Districts and staff; providing capacity development advice, selected training, as well as organizing and reviewing that to be provided by others;
3. Identify existing training providers and HRD professionals in Rwanda and develop relationships and partnerships to improve their capacities to provide services within the context of the programme and Rwanda’s Health care longer-term needs;
4. Ensure effective and efficient use of programme resources for capacity development activities in Rwanda, including supporting the preparation of timely work plans and budgets, identification of bottlenecks or obstacles to effective achievements of the capacity development objectives, and develop solutions;
5. In close consultation with his/her supervisor and the supported Districts Health Directors, the officer will develop a strategy to enhance a coordinated approach to capacity development. This may include:

  • Working with the supported District Health Directors to facilitate a coordinated response by District teams to address identified needs and gaps in these areas within the capacity building context, including consulting Districts authorities, District hospitals management teams in order to enhance cooperation and avoid duplication;
  • Monitor activities and discourse related to capacity development and ensure relevant databases are maintained; Serve as a resource person in capacity development for all supported Districts HSS activities in Rwanda, including:
  • Establish a systematic mentorship/coaching program to ensure that the skills acquired through the trainings are sustainable by providing hands-on training and capacity building associated with more sustainable improvement of the health system and population health outcomes.
  • Coaches, mentors, and manages project team to ensure quality, efficiency, and compliance with project and organizational standards/policies;

6. Builds, develops, and grows relationships with consortium partners and government and non-government stakeholders vital to the success of the project;
7. Establish senior-level contacts with education and research institutions, NGOs, and civil society groups that are active in these fields;
8. Provide ongoing feedback to his/her supervisor and District Health Directors, Ministry of Health teams, on how to promote a coordinated capacity development, which is SDG related and considers the sensitive environment and ecology in Rwanda.
9. Facilitate SFH’s technical assistance within the project framework in coordination with the consortium partners and government counterparts and other key stakeholders at the national level;
10. Submit reports on activities on a periodical basis and as requested.


  1. Minimum of a bachelor’s degree or equivalent experience in Education, Human Resource Management, Community Development, Social Sciences, or related field.
  2. Minimum 5 years relevant experience in human resource development and or institution building;
  3. Demonstrated experience conducting capacity needs assessments, performance analysis, performance monitoring, training needs analysis, developing materials, and implementing training programmes of diverse nature, including adult teaching and distance learning;
  4. Demonstrated experience in facilitating HRD strategies and providing HR-related coaching/mentoring to multi-disciplinary teams;
  1. Ability to create and maintain effective working relations with Ministry of Health, implementing partners, NGOs and INGOs;
  2. Familiarity with NGOs programming, rules, and regulations; and
  3. Fluency in English/French and Kinyarwanda (reading, writing, and speaking) required.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.


  • Strong strategic, analytical, systems thinking, and problem-solving skills, with a capacity to see the big picture and the ability to make sound judgments and decisions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Team leadership abilities with diverse/multidisciplinary teams. Coaching skills.
  • Proactive, resourceful, solutions-oriented, and results-oriented.

REQUIRED FOREIGN LANGUAGEEnglish fluency, including excellent oral and written skills, required. Proficiency in Kinyarwanda and French is preferred.

STATUS: Full-time position, based in Kigali with travel to field locations up Country.


  • Application letter addressed to the Executive Director;
  • Curriculum Vitae (3 referees including at least 2 former employers);
  • Copies of degrees;
  • Copies of Certificates of Professional qualification and trainings;

All interested applicants who fulfill the required qualifications are advised to submit their application files by email ONLY to by Friday, July 23, 2021, at 16:00 PM. Only shortlisted candidates will be contacted.

 SFH is an Equal Opportunity Employer and encourages applications from qualified individuals.

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