Client Support Executive (Kigali Heights)
We’re Deriv, the geeky upstarts who pioneered an industry 20 years ago. Today, with over a million traders worldwide and 400+ employees, we enable anyone to get trading from anywhere, at any time.
Deriv (RW) Ltd is the latest addition to our offices around the globe. A response to our growing customer base across Africa and our commitment to them. Be part of something big. Join us.
We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams.
As a Client Support Executive at Deriv.com, you will help our clients with their requests, questions, and concerns about our products and services on a variety of support channels. You will keep track of recurring issues and convey customer expectations to other teams. By answering the queries of potential clients and encouraging our current clients to try our new products, services, and platforms, you play a role in our business growth.
If you have great people skills and enthusiasm for this job, we welcome your application even if you’re a fresh graduate.
What you have
What’s good to have
What we’ll give you
Kigali Heights, Rwanda
How to apply
Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000003910182/Client-Support-Executive?source=Jobinrwanda not later than the 3rd October 2021.
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