IT helpdesk Assistant
University of Global Health Equity (UGHE) Butaro, Rwanda
Job Title: IT Helpdesk Assistant
Reports To: IT Specialist
Location: Butaro, Burera District, Rwanda (full time)
Responsible for monitoring and maintaining computer systems and networks within UGHE. IT Helpdesk Officer will be responsible for the installation and configuration of computer systems, diagnose software faults and solve technical and application issues. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
Applicants should provide: (1) a curriculum vitae, (2) a cover letter, (3) a personal statement, (4) names and contact information of three professional references (5) copies of all degrees earned. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page.
The University of Global Health Equity (UGHE) is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015 with its flagship degree program: the Master of Science in Global Health Delivery. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes in health care.
UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. Over three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high-quality health care to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima (IMB) – PIH’s sister organization – and our government partners have driven innovation for a decade.
The Bachelor of Medicine, Bachelor of Surgery (MBBS) program, launched in July 2019, aims at improving individual and population health by training diverse clinician leaders with the skills, attitudes, and commitment to promote wellness, to ease suffering, and to develop effective and equitable health care delivery systems. Consistent with UGHE’s vision of training future leaders with expertise in health care delivery, MBBS students will also be granted the MGHD degree. In 2017, the Center for Nursing and Midwifery Leadership (CNML) was developed to address the gaps in nursing and midwifery education and to meet the needs of the healthcare system and most vulnerable patients around the globe.
Members of the UGHE community are tenacious and resolute in their drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as they uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.
Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How to apply
Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2Fo9XQgfwW
The deadline: 7th October 2021
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