Re-advertise-Senior Medical Underwriter At UAP Group, Kigali-Rwanda - CLOSE: 06/07/2021
Posted June 29, 2021 at 15:11 by Tohoza INFO

Re-advertise-Senior Medical Underwriter At UAP Group, Kigali-Rwanda – CLOSE: 06/07/2021

Re-advertise-Senior Medical Underwriter

UAP Group


UAP Group is a pan-African Financial Services Group with interests in Insurance, Investment Management, Property Investment, Securities Brokerage and Financial Advisory.

Adress: Grand Pension Plaza | 7th Floor | BP 6644 Kigali, Rwanda |


Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 17 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Latin America and Asia. We have 12 million customers and 31,000 employees as at the end of 2017 and with over 170 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings ( as well as Faulu Microfinance Bank ( forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below.

Role Title: Senior Medical Underwriter-1 Post
Business Unit(s): Rwanda
Business /Function: Senior Medical Underwriter
Location: Rwanda
Reports To: Health Manager
MDP Level: Manager of others
Role Size M

Job Summary

This role uses specialist technical knowledge to assess risk for the business and specific products. The incumbent is individually accountable for achieving results through own and team’s efforts.

Key tasks and responsibilities

Supervision of the medical underwriting section.

  • Analyze Individual and/or Group medical risk factors for new enrollment, yearly renewals, and amendments of group insurance contracts and self-funded plans in compliance to established underwriting policies, practices, and standards.
  • Analyze associated policies, guidelines, and market data to continuously improve risk management.
  • Approve quotations.
  • Ensure adherence to all process, procedures, and controls within the department.
  • Ensure reinsurance allocations are done properly as per the treaty.
  • Conduct trainings on various covers to underwriting team and intermediaries.
  •   Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
  • Ensure timely preparation, submission and follow up of renewal terms for corporate and retail business.
  • Follow up on debt collection and reporting.
  •  Ensure accurate benefits set up and membership maintenance in the system.
  •  Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
  • Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting section to ensure quality and timely service.
  • Generate utilization reports, member statements, and loss ratio trends.
  • Ensure compliance with standards of service/Customer service charter in all underwriting operations.
  •  Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
  •  Market company products to brokers, agents and walk in clients to maximize on new business acquisition strategies.
  • Uses specialist technical knowledge (medical to assess risk for business and specific products.
  • Determines, selects and accepts risk on behalf of the organization medical.
  • Exercises discretion in decision making within standardized practice.
  • Acts as mentor and coach for new staff.

Academic/Professional Qualifications and experience

  • University degree in statistics or business-related course
  • Basic Insurance qualification
  • Minimum of 4 years’ experience in a similar role.

Skills and Personal Attributes

  • Excellent written and verbal communication skills including effective report writing ability.
  • Strong relationship management and interpersonal skills.
  • Driven to deliver real value and quality service to a demanding and diverse client base.
  • Strong influencing and negotiation skills.
  • Confident and self-motivated.
  • Organized and structured approach with ability to multi-task.
  • Quality orientation.
  • Honest, objective, and high integrity.
  • High standards of performance for self and others.

Please visit our careers page through:

Interested candidate are requested submit their applications by 5.00 p.m. 06th July 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

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