Customer Care Officer at Nyarugenge District Hospital, Rwanda - CLOSE: 18/09/2020 - Communication & Media Jobs in Kigali, Rwanda

Published date: 15/09/2020
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Details of listing: Customer Care Officer at Nyarugenge District Hospital, Rwanda - CLOSE: 18/09/2020

City
Kigali, Rwanda

Additional information

Job – Customer Care Officer (nyarugenge district hospital)


Organization NYARUGENGE DISTRICT


Level 6.II


Reports To DH-Director of Administration and Finance


No. of Positions 1


Deadline 18/Sep/2020


Job Description


– Receive clients’ queries and direct them to the relevant doctors;


– Give feedback to hospital administration and medical and paramedical staff concerning patients concerns


– organise customer care desk, welcome patients and other hospital guests


Job Profile


A0 in Public Relation, Communication, Marketing


Key Technical Skills & Knowledge required:


– Office Management Skills;
– Excellent Communication, Organizational, Interpersonal Skills;
– Computer knowledge (Work Processing, Power Point and Internet)
– Analytical and problem solving skills;
– Time management skills;
– Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage


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