Privacy Policy for Tohoza
Last Updated: April 3, 2025
1. Introduction
This Privacy Policy outlines how Tohoza, operated by COM&C Ltd, collects, uses, discloses, and protects your personal data when you use our website (https://tohoza.com). It also explains your rights and how you can exercise them under applicable data protection laws.
By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. Interpretation and Definitions
2.1 Interpretation
Words with capitalized initial letters have meanings defined under this section. These definitions apply regardless of whether they appear in singular or plural form.
2.2 Definitions
- Account: A unique account created for you to access our Service or parts of it.
- Affiliate: An entity controlling, controlled by, or under common control with our Company.
- Company (“We,” “Us,” or “Our”): COM&C Ltd, Nyarugenge, Rwanda.
- Cookies: Small files stored on your device by a website to enhance browsing experience.
- Country: Rwanda.
- Device: Any device that can access the Service, including computers, mobile phones, and tablets.
- Personal Data: Any information related to an identified or identifiable individual.
- Service: The Tohoza website (https://tohoza.com).
- Service Provider: Third parties processing data on our behalf.
- Third-Party Social Media Service: Websites or social platforms that allow login or integration with our Service.
- Usage Data: Automatically collected information about how the Service is accessed and used.
- You: The individual or legal entity accessing the Service.
3. Data Collection and Use
3.1 Types of Data Collected
a. Personal Data
We may collect the following Personal Data:
- Name and surname
- Email address
- Phone number
- Address (City, State, ZIP/Postal Code)
- Login credentials via Third-Party Social Media Services
b. Usage Data
We automatically collect:
- IP address, browser type, and version
- Pages visited and time spent on them
- Mobile device type, operating system, and browser
- Other diagnostic and tracking data
3.2 Third-Party Data Collection
We may collect Personal Data through:
- Google, Facebook, Instagram, Twitter, LinkedIn (if you sign in using these services)
- Google Ad Manager & AdSense (for personalized advertising)
You can manage ad personalization through Google Ad Settings.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (web beacons, tags, scripts) to enhance your experience. Cookies can be:
- Essential Cookies: Required for the website’s functionality.
- Analytics Cookies: Used for tracking performance and improving our Service.
- Advertising Cookies: Used for personalized ads.
You can manage your cookie preferences in your browser settings.
5. How We Use Your Personal Data
We may use your data for:
- Providing and maintaining our Service
- Managing your Account
- Contacting you via email, phone, or SMS
- Sending newsletters, offers, and promotions (if opted-in)
- Analyzing and improving our Service
- Complying with legal obligations
- Preventing fraudulent activities
6. Data Retention
We retain your data only as long as necessary for the purposes stated in this Policy:
- Personal Data: Retained for as long as your account is active or required for legal purposes.
- Usage Data: Retained for up to 12 months unless required for security or legal compliance.
7. Data Transfers and Security
Your data may be stored and processed outside your country. We ensure data transfers comply with Rwanda’s Law No. 058/2021 on Personal Data Protection and implement industry-standard security measures (encryption, access control). However, no system is 100% secure.
8. Your Rights Under Rwandan Law
As per Rwandan Data Protection Law, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion (subject to legal obligations)
- Opt out of marketing communications
To exercise your rights, contact us at legal@tohoza.com.
9. Children’s Privacy
Our Service is not intended for individuals under 13. If we discover that a child under 13 has provided us with Personal Data, we will delete it immediately.
10. Business Transfers & Legal Compliance
In case of a merger, acquisition, or asset sale, your Personal Data may be transferred. We may also disclose data to law enforcement when legally required.
11. Third-Party Links
Our Service may contain links to external sites. We are not responsible for their privacy policies.
12. Policy Updates
We may update this Privacy Policy periodically. We will notify you at least 7 days before changes take effect via email or a notice on our website.
13. Contact Us
For any privacy-related inquiries, contact us at: Email: legal@tohoza.com
By using Tohoza, you acknowledge that you have read and understood this Privacy Policy.