World Vision International · Rwanda
People & Culture Officer — World Vision Rwanda
Full-time
Local applicants only
Ref: JR49483
World Vision Rwanda is hiring a People & Culture Officer to manage the full spectrum of HR operations — from payroll and HRIS administration to recruitment, performance management, and staff well-being. This is a hands-on, generalist HR role with real ownership across all people functions in the Rwanda office.
What you’ll do
Payroll Administration (30%)
- •Collect, review, and process monthly payroll, ensuring salaries are paid accurately by the 25th of each month
- •Manage staff compensation and benefits; keep the payroll system up to date at all times
- •Work with Finance to ensure timely and accurate RSSB and PAYE monthly declarations
- •Prepare final payments for exiting staff and support market salary benchmarking exercises
HRIS — Workday Administration (30%)
- •Capture and maintain staff data in Workday; ensure all available modules are fully utilised
- •Train staff on the Workday Employee and Manager Self-Service portal
- •Produce reports and data quality assessments from Workday to support decision-making
Recruitment, Onboarding & HR Administration (10%)
- •Oversee a standardised recruitment and hiring process; review staff requisitions and manage contractual processes
- •Draft appointment, transfer, and promotion letters; conduct background and character due diligence checks
- •Ensure comprehensive onboarding plans are in place for all new hires; maintain physical and digital HR records
Performance Management (10%)
- •Support the performance management cycle; ensure supervisors and staff understand appraisal tools and processes
- •Investigate disciplinary and grievance cases; provide guidance on performance improvement plans (PIPs)
Staff Care, Well-being & Separation (15%)
- •Manage the medical insurance scheme, including staff and dependent registration and liaising with the provider
- •Handle staff leave management — coordinate annual leave plans, track usage, and produce year-end reports
- •Develop and implement annual staff care and engagement plans; ensure timely incident reporting in the IIM system
- •Prepare terminal benefits and welfare support for exiting staff; review exit interview feedback
Minimum requirements
- →Bachelor’s degree in Human Resources or Organisational Psychology (Master’s is an advantage)
- →Minimum 3 years of experience in people management or HR operations
- →Proficiency in Microsoft Office applications
- →Strong knowledge of Rwanda labour law and HR best practices
- →Excellent communication, facilitation, and coaching skills
- →Rwandan national or based in Kigali with valid work authorisation
Key skills
Workday HRIS
Recruitment & onboarding
Performance management
Staff well-being
RSSB & PAYE compliance
Labour law
Employee relations
Ready to apply?
Applications close 20 April 2026. This position is open to local applicants only — you must be based in Rwanda. Apply through the World Vision careers portal.
Apply on World Vision Careers →
World Vision International is a Christian humanitarian organisation. All staff are expected to uphold its values and mission.
- ❌ NEVER pay in advance (no "transport money", no "booking fees").
- 📍 Meet in a safe, public place.
- 👀 Check the item physically before paying.
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